Meet the team

Skip Fidura

Strategy and Insight Director

Skip Fidura, Strategy and Insight Director, dotmailer - Skip is a data driven marketer with over 20 years' experience on client, agency and supplier side. Prior to joining dotmailer in 2009, he was Email Partner at OgilvyOne London and the European Operations Director for Acxiom Digital. He has worked with clients as diverse as BT to Fred Perry and the Woodland Trust to DHL, helping them to build their email and marketing automation programmes to drive increased customer lifetime value, loyalty and ultimately return on investment. A globally recognised blogger and speaker Skip has just ended his term as the Chairman of the Email Marketing Council and has joined the Board of Directors of the UK Direct Marketing Association.

Tink Taylor

Founder & President

Tink is Founder & President of dotmailer & dotdigital Group PLC (founded in 1999). He has 20 years’ experience in the field of digital communications and has introduced digital marketing to companies large and small. Tink has been pivotal in the development of digital marketing since its outset in both the UK and the US. Serving as a key and influential member of the UK Direct Marketing Association’s Email Marketing Council and also the Internet Advertising Bureau since 2006, Tink has judged the Email, Mobile & Agency categories at the UK DMA’s awards for over half a decade. In 2014 Taylor was elected as Advisory Committee Member of the Board of the US Direct Marketing Association’s Email Experience Council (EEC). He constantly strives to help individual organizations, and the industry as a whole, to develop and progress, acting as a serial tech advisor and investor outside of dotmailer. Tink first launched dotmailer in the US at the back end of 2012 and later took dotmailer to APAC in 2015.

Michael Duxbury

Head of Product Management

Michael has been building software and online products for over 12 years. As head of dotmailer’s Product Management Team, he’s always on the lookout for ways to make dotmailer the best email marketing automation tool in the world. He’s also heavily interested in agile development practices, and is a Certified Scrum Product Owner.

Ben Staveley

VP Operations

With over 10 years' experience in Digital Marketing including spending 3 years architecting and selling a proprietary eCommerce system, and most recently spent 4 years running a successful London based Magento Agency there isn't much about eCommerce Ben doesn't know. Ben is leading dotmailer's dedicated eCommerce team with one goal, delivering the best email marketing solution for online retailers.

Jonny Dixon

Head of U.S. Channel

Jonny works with Magento Solution Implementers and Technology partners across the UK and USA. Having worked for one of the UKs top Magento SIs as Head of Account Management, Jonny has a great understanding of both sides of the fence; what marketing managers need and what agencies require. Jonny has worked across multiple industries and some notable clients include Paperchase, Cowshed, USN and Rodial.

Tanya Moreira

Senior Account Manager

Nyree Ashby

Customer Success Director

Ellen Hart

Content Executive

Ellen is an experienced content specialist with a strong academic background in the English language. She's a stickler when it comes to style and tone, but she likes to make sure that every piece of dotmailer content generates a giggle. Let's connect on LinkedIn.

Chris Cano

Content Executive

Chris is a University of Bath graduate with a degree in International Management & Modern Languages. He has strong experience in email marketing and has worked for global companies both in the UK and in Spain.

Lili Boev

Group Account Director

Manages and oversees dotmailer’s Key Accounts. Works with large globals. Loves data.

New role: We're looking for a Customer Success Coordinator - SaaS MarTech to join the dotfamily in Manchester, United Kingdom. Find out more here.

Rachel Weber

Senior Account Manager

Marcus Henley

Senior Email Marketing Consultant

Marcus has worked in email since 2011 and has a passion for digital marketing. He is a Senior Email Marketing consultant at dotmailer and focuses on helping organisations within the B2C/eCommerce markets improve their digital communications. He specialises in understanding the email marketing requirements of B2C companies and proposing use of the digital solutions dotmailer offers to increase conversions from email and boost ROI. He has worked with a variety of brands; the MET Office, Destinology, Pinewood Studios, PERFORM Group and part of the MOD.

Andrew Gretton

Product Development Lead

Andrew Gretton has worked for dotmailer for 8 years. In this time he’s been part of the growth story that made dotmailer into a leading marketing automation provider. As a development lead, he’s responsible for creating and delivering features, and scaling the core platform.

Simon Bird

Co-founder, dotmailer

After co-founding dotmailer 18 years ago, Simon has overseen the company and helped it grow from nothing to one of the leading Email Marketing companies in the UK, which is now expanding internationally. He is passionate about technology; not for technology’s sake, but how it really benefits people.

Alistair Carmichael

Sales Manager

Ali is a dotmailer veteran, having worked here since 2008. With a strong focus on Magento and Ecommerce strategies, Ali's focus is on helping clients determine the best email marketing programs to get the most out of their digital marketing efforts.

Ger Ashby

Creative Director

With over 16 years experience in the industry specialising in services for digital and print; Ger now heads up his own creative & managed services team focused in providing these services to their clients to ensure they get the best out of their email marketing. An expert in Html email and Media Queries, Ger has led the way in bringing responsive templates to the forefront for many clients, releasing white papers, blogs and articles along the way.

Matthew McClelland

Channel Relationship Manager

Matt is a multi-industry email strategist with a proven track record of maximising client success and returns from email marketing automation. He focuses on helping clients acquire, engage, retain and grow customer relationships through CRM and Email. Matt has worked with one of the top three Telco’s in the UK, multinational investment companies and names such as Renault, Goodwood, ATOS and NCP

Justin Tyrrell

EMEA Sales Director

Justin has over 7 years’ experience helping ecommerce brands optimize their digital marketing. He has helped devise and implement full testing and automation strategies to increase conversions of emails and relevancy of emails for numerous customers throughout his career. He has worked with brands such as BP, Hunter, Nationwide Building Society and EDF Energy.

James Russell

Head of Production (Marketing)

Steve Shaw

Chief Technology Officer

Adrian Thorne

Senior Email Marketing Consultant

Adrian is one of dotmailer’s Email Marketing Consultants. He has a number of years’ experience in digital marketing, and specialises in consulting new businesses on how they can improve their emails using the dotmailer platform.

Peter Simmonds

Non Executive Director

James Koons

Chief Privacy Officer

Shantelle Collins

Digital Marketing Specialist

Martin Gilman

Marketing Manager, North America

Neal Goldsmith

Technical Writer and Localisation Coordinator

Pamela Zoni

Business Analyst

Twin sister, Italian, big dreamer, marketer, swimmer & occasional runner.

Jas Bansal

Senior Account Manager

Yousif Rajah

Group Head of Information Security

Lucy Nolan

Senior Account Manager

John Adkins

Platform Engineering Director

Lee Davies

Online Marketing Executive

Josh Arnold

Vice President of Sales North America

Alie Harris

Marketing Manager (Online)

Aparna Gray

Head of Marketing - APAC

Rebecca Roberts

Digital Marketing Specialist

David Gibbon

Technical Project Manager


Prisync is a competitor price tracking and monitoring software for all sizes of e-commerce companies worldwide.

Paula Harrison

Head of Strategic Partnerships, APAC

Kieren Cromwell

Sales Consultant

Kieren is one of dotmailer’s Email Marketing Consultants. He has a number of years’ experience in digital marketing, and specialises in consulting new businesses on how they can improve their emails using the dotmailer platform.

Paola Belloni Dwelly

Senior Digital Program Manager

Joshua Jones

Digital Marketing Solutions Consultant

Kristen Dunleavy

Senior Content Marketing Manager at Movable Ink

Jason Grubisic

Customer Success Manager

Jason is a committed, energetic and passionate digital native with over 8 years' experience in customer success and account management roles in the marketing and advertising industry in both the UK and Asia-Pacific region. His focus for the past three years has been on helping clients with their marketing automation, customer retention and acquisition, email, email deliverability, SMS, data, audience segmentation/targeting, websites, eCommerce, social and analytics / reporting.

Ross Beyeler

CEO & Founder of Growth Spark

Ross is the Founder and CEO of Growth Spark, one of the leading agencies for custom Shopify design, strategy and development services. He is also the founder of Managing an Agency Business, and is a frequent speaker at design and development events around New England.

Mindy Gofton

Mindy Gofton is Head of Marketing and Strategy at I-COM, a full-service online marketing agency offering web design and digital strategies including SEO, PPC, PR, Social Media, Email & Content Marketing.

Zsuzsa Kecsmar

Zsuzsa is a co-founder and CMO at Antavo, the leading customer loyalty technology partner of dotmailer who specializes in fashion and retail in Europe. They provide technology and strategy to create customer retention programs, so brands and retailers can form real connections with their customers through engagement, exclusivity, and advocacy. Their clients include LuisaViaRoma, Represent and Jimmy Jazz.

Darryl Clark

Global head of technical solutions

Toby Godfrey

Head of Client Services

Reuben Yonatan

Reuben Yonatan is the founder @GetVoIP — an industry leading business comparison guide that helps companies understand and choose a VoIP system for their specific needs. Follow on Twitter @ReubenYonatan

Paul Olohan

Product Director

Paul is responsible for the design and delivery of our integrated products, including dotMailer for Dynamics and dotMailer for Salesforce. He has specialised in integrating with CRM systems for over 20 years. As a member of the dotMailer Product Management Team, he is responsible for our Product Roadmap.

Fiona Stevens

Marketing Manager, LoyaltyLion

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