Meet the team

Ross Barnard

Content & PR Manager

Tink Taylor

Founder & President

Tink is Founder & President of dotmailer & dotdigital Group PLC (founded in 1999). He has 20 years’ experience in the field of digital communications and has introduced digital marketing to companies large and small. Tink has been pivotal in the development of digital marketing since its outset in both the UK and the US. Serving as a key and influential member of the UK Direct Marketing Association’s Email Marketing Council and also the Internet Advertising Bureau since 2006, Tink has judged the Email, Mobile & Agency categories at the UK DMA’s awards for over half a decade. In 2014 Taylor was elected as Advisory Committee Member of the Board of the US Direct Marketing Association’s Email Experience Council (EEC). He constantly strives to help individual organizations, and the industry as a whole, to develop and progress, acting as a serial tech advisor and investor outside of dotmailer. Tink first launched dotmailer in the US at the back end of 2012 and later took dotmailer to APAC in 2015.

Skip Fidura

Client Services Director

Prior to becoming Client Services Director for dotmailer and Chairman of the UK DMA Email Marketing Council, Skip worked as Email Partner at OgilvyOne London and Director of European Operations for Acxiom Digital. He was listed by Revolution Magazine as one of the 50 most influential people in new media.

Michael Duxbury

Product Manager

Michael has been building software and online products for over 10 years. As a member of dotmailer’s Product Management Team, he’s always on the lookout for ways to make dotmailer the best email marketing automation tool in the world. He’s also heavily interested in agile development practices, and is a Certified Scrum Product Owner.

Ben Staveley

Head of eCommerce, dotmailer

With over 10 years' experience in Digital Marketing including spending 3 years architecting and selling a proprietary eCommerce system, and most recently spent 4 years running a successful London based Magento Agency there isn't much about eCommerce Ben doesn't know. Ben is leading dotmailer's dedicated eCommerce team with one goal, delivering the best email marketing solution for online retailers.

Jonny Dixon

eCommerce Channel Manager

Jonny works with Magento Solution Implementers and Technology partners across the UK and USA. Having worked for one of the UKs top Magento SIs as Head of Account Management, Jonny has a great understanding of both sides of the fence; what marketing managers need and what agencies require. Jonny has worked across multiple industries and some notable clients include Paperchase, Cowshed, USN and Rodial.

Lili Boev

Group Account Director

Manages and oversees dotmailer’s Key Accounts. Works with large globals. Loves data.

Rachel Weber

Senior Account Manager

New role: We're looking for a Business Development Representative - SaaS Marketing Technology to join the dotfamily in London, United Kingdom. Find out more here.

Marcus Henley

Senior Email Marketing Consultant

Marcus has worked in email since 2011 and has a passion for digital marketing. He is a Senior Email Marketing consultant at dotmailer and focuses on helping organisations within the B2C/eCommerce markets improve their digital communications. He specialises in understanding the email marketing requirements of B2C companies and proposing use of the digital solutions dotmailer offers to increase conversions from email and boost ROI. He has worked with a variety of brands; the MET Office, Destinology, Pinewood Studios, PERFORM Group and part of the MOD.

Simon Bird

Chief Technical Officer

Simon Bird has developed an in depth technical knowledge of the internet and its applications. Prior to co-founding dotDigital Group he assisted in the development of a major internet access provider. He has provided services to a number of well known companies and organisations in helping create websites, intranets, extranets, content management systems and other online solutions.

Andrew Gretton

Product Development Lead

Andrew Gretton has worked for dotmailer for 8 years. In this time he’s been part of the growth story that made dotmailer into a leading marketing automation provider. As a development lead, he’s responsible for creating and delivering features, and scaling the core platform.

Justin Tyrrell

Head of Sales

Justin has over 7 years’ experience helping ecommerce brands optimize their digital marketing. He has helped devise and implement full testing and automation strategies to increase conversions of emails and relevancy of emails for numerous customers throughout his career. He has worked with brands such as BP, Hunter, Nationwide Building Society and EDF Energy.

Ger Ashby

Head of Creative Studio

With over 16 years experience in the industry specialising in services for digital and print; Ger now heads up his own creative & managed services team focused in providing these services to their clients to ensure they get the best out of their email marketing. An expert in Html email and Media Queries, Ger has led the way in bringing responsive templates to the forefront for many clients, releasing white papers, blogs and articles along the way.

Alistair Carmichael

Senior Email Marketing Consultant

Ali is a dotmailer veteran, having worked here since 2008. With a strong focus on Magento and Ecommerce strategies, Ali's focus is on helping clients determine the best email marketing programs to get the most out of their digital marketing efforts.

Matthew McClelland

Channel Relationship Manager

Matt is a multi-industry email strategist with a proven track record of maximising client success and returns from email marketing automation. He focuses on helping clients acquire, engage, retain and grow customer relationships through CRM and Email. Matt has worked with one of the top three Telco’s in the UK, multinational investment companies and names such as Renault, Goodwood, ATOS and NCP

James Russell

Head of Production (Marketing)

Adrian Thorne

Senior Email Marketing Consultant

Adrian is one of dotmailer’s Email Marketing Consultants. He has a number of years’ experience in digital marketing, and specialises in consulting new businesses on how they can improve their emails using the dotmailer platform.

Steve Shaw

Chief Technology Officer

Peter Simmonds

Non Executive Director

Christian Spencer

Head of Sales

Christian is dotmailer's head of sales EMEA. He has a number of years’ experience in digital marketing, and specialises in consulting new businesses on how they can improve their emails using the dotmailer platform.

Josh Arnold

Vice President of Sales North America

Chris Cano

Account Manager

Chris is a University of Bath graduate with a degree in International Management & Spanish. He has strong experience in email marketing and revenue analysis, both in the UK and in Spain.

Alie Harris

Marketing Manager (Online)

Cally Tomlinson

Cally is a content manager for SatisMeter, a customer feedback platform for reducing churn, improving product, and accelerating growth.

Pamela Zoni

Campaign Manager

Twin sister, Italian, big dreamer, marketer, swimmer & occasional runner.

Alex McEachern

Alex McEachern is a loyalty and retention expert at Sweet Tooth, an app that lets ecommerce stores build there own white label loyalty programs.

Simon Locke

Simon Erskine Locke is Founder & CEO of CommunicationsMatchTM a global communications-focused matching search engine. With more than 4,500 U.S. and International agencies and professionals listed, it is a go-to resource for businesses seeking communications services providers with expertise in areas including: public relations, internal communications, government affairs, investor relations, content marketing, social media, SEO, website development, photography and video. Prior to founding CommunicationsMatch, Locke held senior Corporate Communications roles at Prudential Financial, Morgan Stanley and Deutsche Bank and founded communications consultancies.

Paul Olohan

Product Director

Paul is responsible for the design and delivery of our integrated products, including dotMailer for Dynamics and dotMailer for Salesforce. He has specialised in integrating with CRM systems for over 20 years. As a member of the dotMailer Product Management Team, he is responsible for our Product Roadmap.


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Stephanie Kershaw

Channel Relationship Manager

Kieren Cromwell

Kieren is one of dotmailer’s Email Marketing Consultants. He has a number of years’ experience in digital marketing, and specialises in consulting new businesses on how they can improve their emails using the dotmailer platform.

Jennifer Dunn

Jennifer Dunn is TaxJar's Chief of Content. As a small business finance writer, her passion is making tough sales tax topics simple so you can get back to doing what you do best - running your business! Connect with Jenn on Twitter @TaxJarJenn.

Warren Butler

Warren is Marketing Director at Preact. Preact are a dotmailer and Microsoft partner helping small and medium sized organisations maximise the benefits from their CRM and marketing automation solutions. Contact Preact to arrange a demonstration and learn more about the benefits of an automated CRM and marketing solution.

Bob Angus

Bob is a strategic marketing consultant for SLI Systems. Bob is an ecommerce evangelist who loves great shopping experiences. He has helped merchants grow their businesses in product marketing roles at PayPal, Symantec, and Commission Junction and has been an contributing editor at Practical Ecommerce.

Darryl Clark

Global head of technical solutions

Carl Hartmann

Carl Hartmann is the Co-founder and CEO of Temando, a shipping technology platform serving over 60,000 merchants and retailers globally.

James Perrin

Digital Communications Specialist at Feefo.

Toby Godfrey

Head of Client Services