News

Powering ecommerce success with the best tech stack

dotmailer recently gathered at the inaugural Shopify Plus meetup in New York City for an evening of fun, networking and education on this very topic. We brought together some big minds and bright ideas from retailers Minbie,…

Marketing automation just got a little bit sweeter

Let’s start with those of you who are timid towards marketing automation because, frankly, you are missing out. Free automation templates to start you on your journey Automation not only gives you time back (cue cuppa break),…

Consumers are no longer brand loyal – and they’re even gaming the system to lock in lower prices

With the emergence of online shopping came the rise of choice. As those internet-savvy shoppers realized that they were no longer tied to one or two retailers for a specific product, they began to search and compare.…

Reflecting on Sydney’s Online Retailer conference

Online Retailer Sydney took place on the 26th and 27th July at the International Convention Centre. The event is Australia’s most established event for technology-led retailers, featuring inspirational talks and panel discussions, along with exhibits from cutting-edge…

Why merchants are moving to Shopify Plus

Any retail business – be it a budding startup or an international big-name – knows that a slick and optimized online store is essential to ecommerce success. Get lumbered with ill-fitting or outdated tech and, quite quickly,…

the dotties 17. Oh what a night! 🎶

Art deco beauty The Troxy, in London’s East End, was home to our second email marketing awards.   Finding the venue was made all the easier thanks to this awesome pavement graffiti (who knew the streets of…

2017 dotties winners

Tonight was another big night for dotmailer – our second annual dotties awards! Of the more than 350 entries across the 11 client categories, from a shortlist of over 70, here are the brands that took home…

dotmailer’s Global Head of Support enjoys success at this year’s Contact Centre Awards

Incredible people power, a rapid response to queries, and dedication on a one-to-one level – these are the elements of customer support that we believe empowers marketers – and it’s what makes us the ESP trusted by…

It was just another day

There are the days that you will always remember because they are so personally important; the day you graduated from Uni, the day you got married or the day a child was born. Then there are days…

IRCE 2017: 4 Key Session Takeaways for Brands

The annual Internet Retailer Commerce & Expo (IRCE) show came to a close last week in Chicago. We had so much fun seeing our customers, partners and industry friends at one of the largest e-commerce trade shows…

GDPR – 12 months to go, 12 things to think about (Part 2 of 4)

In Part 1, we covered raising awareness, data audits and privacy notices. 4.    Individuals’ Rights Just ‘getting ready’ for GDPR is not going to be good enough because you may also have to prove to the regulator…

The Votes Have Been Counted and the Winner is…

It would be hubris to think that these results are solely down to the email programs of the different parties but email surely played its part. At the end of the day, political parties sell personalities. They…

Labour Wins Shock Election and Forms Coalition with Lib Dems*

If this is front-page news on Friday morning, remember you read it here first. Theresa May conveniently called the snap election right after we released our Hitting the Mark benchmarking report. We thought we would apply the…

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