By Zsuzsa Kecsmar

Peak seasons, such as Black Friday or Christmas, are the most important trading periods in a retailer’s calendar. During these rush weeks, stores around the world compete with one another to sell their stock and gain new customers, but most of them fail to keep the shoppers for a second purchase. Why is that?

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By Jason Grubisic

Like a stranger you meet for the first time will be selective with information about themselves, so will a customer when interacting with a brand for the first time.

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By Ellen Hart

As we reach our 20th year, we’ve decided to shake things up

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By Chris Cano

Discover which entries caused a sensation at last night's dotties

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By Skip Fidura

A special thanks to our amazing sponsors

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By Skip Fidura

BigCommerce is the market leading SaaS eCommerce platform for rapidly growing merchants and brands – and we are very proud to announce them as one of our fantastic sponsors for this year’s dotties.

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By Skip Fidura

Nosto is on a mission to transform the world of shopping, making the customer experience easier, more engaging and more enjoyable.

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By Skip Fidura

Corra is where commerce meets craftsmanship.

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By Skip Fidura

One of the leading innovators in digital commerce, we are extremely excited to welcome Kooomo as a sponsor at this year’s dotties.

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By Joshua Jones

Retail Recharged: unraveling the best of retail innovation

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